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A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)
A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)
A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)

The European Accessibility Act (EAA) is reshaping the financial sector, requiring banking software providers to implement accessibility features that enable inclusive digital banking. With the June 28, 2025 deadline fast approaching, banks and financial institutions must align their software solutions with EAA regulations to avoid legal risks and enhance customer satisfaction. For self-service banking applications, such as ATMs, online banking portals, and point-of-sale (POS) terminals, compliance means integrating text-to-speech (TTS), keyboard navigation, high-contrast interfaces, and privacy-enhancing features. This article provides a detailed overview of how banking software can be optimized for EAA compliance.

Niklas Damhofer
Niklas Damhofer
Niklas Damhofer

Niklas Damhofer

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