Blog

A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)
A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)
A self-service ATM operated by a visually impaired person with voice output. with voice output, all information is read out from the screen (text to speech)

The European Accessibility Act (EAA) is a game-changer for businesses operating within the European Union. Enacted to enhance accessibility for people with disabilities, this directive (EU 2019/882) mandates that essential products and services—such as ATMs, banking software, e-commerce platforms, and self-service kiosks—must be designed with inclusivity in mind. Companies must ensure their digital and physical customer touchpoints are compliant before the June 28, 2025 deadline. Non-compliance could result in legal penalties and loss of business opportunities. This article breaks down what the EAA entails, common FAQs, and key strategies businesses should adopt for compliance.

Niklas Damhofer
Niklas Damhofer
Niklas Damhofer

Niklas Damhofer

More Blogs